Facilities Manager - South & Channel Islands

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.

We’re proud to be one of the UK’s leading wealth managers, with over £109bn* in assets under management and 20+ offices across the UK and Channel Islands. We’re a FTSE 250 company with national reach and a local feel – and we’re growing.
*As of June 2025

Role Title: Facilities Manager – UK South Region Support

Division: Group Shared Services

Location: Bristol

Contract: Permanent

Working pattern: Hybrid

About the Role

To manage the Bristol office premises and deliver centralised facilities services, while providing support to other sites within the UK South region. The role is pivotal in maintaining core business functions, ensuring compliance, driving service excellence and colleague experience across all locations.

What you’ll be responsible for

• Manage facilities operations and oversee building maintenance, repairs, and services for the Bristol site and the UK South region, ensuring all facilities run efficiently and safely. Travel schedules must be reviewed and approved by the Senior Facilities Manager – UK South region.
• Ensure compliance with health & safety legislation and company standards; conduct regular audits to maintain a safe and effective workplace.
• Manage vendor contracts, procurement, and service level agreements, ensuring best value and quality.
• Monitor budgets, control costs, and assist with compiling CAPEX budgets for facilities projects.
• Support sustainability initiatives, including energy efficiency, recycling, and environmental compliance.
• Consult with internal stakeholders, external contractors, landlords, and professional agents to resolve issues promptly.
• Participate in group property projects, ensure a consistent approach to process is implemented to the sites within your remit, and contribute to the development of service excellence models.
• Maintain accurate records of assets, fixtures, and fittings; conduct regular audits and report findings.
• Promote a customer-focused culture, continuously seeking ways to improve stakeholder and client experience and relationships.
• Act as a “Champion for the Property & Facilities department,” promoting its values, initiatives, and best practices across the business. Advocate for continuous improvement, service excellence, and collaboration within the team and with other departments, and support the wider team in this approach.
• Act as a member of the Business Continuity Planning (BCP) team, supporting the development, implementation, and execution of continuity strategies to ensure essential services are maintained during incidents or disruptions.
• Support the creation and updating of reports on UK South offices, ensuring accurate and timely information is available for decision-making and management review.
• Undertake any other duties as instructed by the Senior Facilities Manager (UK South), demonstrating flexibility and a commitment to supporting the wider team and business needs.
• Deputise for the Senior Facilities Manager (UK South) as required.
• Efficient running of facilities services
• Actively engage and collaborate on facilities services and activities across the UK South offices, ensuring high standards of service delivery and operational excellence.
• Ensure client data is protected and managed in line with GDPR principles.
• Support business continuity and risk management processes.
• Positive relationships built across the business and with external partners.
• Service improvements and innovations implemented.
• Compliance with regulatory requirements and company policies.

About you

• Proven experience in facilities management, building operations or workplace management (minimum 5 years).
• Strong soft skills, including communication, leadership, customer focus, initiative, teamwork, adaptability and problem-solving.
• Highly organised, with strong multitasking abilities.
• Experience managing reactive and planned maintenance schedules.
• Good IT, numeracy, and literacy skills; proficient in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Knowledge of current health & safety legislation and compliance.
• Project Management or Environmental qualification.
• Competent in IOSH Managing Safely.
• Support business continuity and risk management processes.

Our offer to you

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%
• Private medical insurance – Individual on joining, family after 1 year’s service
• Life assurance  - 8 x salary
• Income protection – 75 % salary
• Company share scheme
• Discretionary bonus
• Flexible holidays – purchase up to 5 additional days
• Green Car Scheme
• Family friendly policies – enhanced family leave for parents & carers
• Study support – study days and funding for courses and qualifications
• Season travel ticket loans
• Volunteering days
• Gym discounts
• Other voluntary benefits you can choose to suit you 

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:

• Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
• Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. 
• The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We’re a Level 1 Disability Confident employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online.

If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at recruit@rathbones.com

Mission

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of.

Our values shape how we work:
- We aim high
- We get it done
- We show we care
- We do the right thing

These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don’t miss out.