Wealth Administrator

Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients’ wealth.

Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK’s most responsible wealth manager.

We see it as our responsibility to invest for everyone’s tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly.

Job Title:   Wealth Administrator

Department: Financial Planning

Location: Edinburgh

Contract Type:  Permanent

Reporting to: Claire Scott

The Role

This is a varied role for an administrator to support the team of Planners and Paraplanners. The ideal candidate will need to be able to work flexibly to pick up a wide variety of tasks that are required through the day to allow us to provide our clients with the highest standard of service

Outcomes of the Role

• Preparing documentation for Planners in advance of their client meetings, including requesting valuations and policy details.
• Request specific policy information from product providers, 3rd parties via email, telephone and online.
• Sending Letters of Authority (LOAs) to clients and tracking progress of policy information received.
• Working alongside Paraplanners to ensure they have sufficient policy information to compile advice reports.
• Liaise with providers and Paraplanners to prepare documentation for advice reports.
• Liaise closely with our centralised Financial Planning Administration team regarding new business submissions and ongoing cases.
• Responsibility for post-sale process for Edinburgh clients.
• Ad hoc tasks.
• Client contact via letters, emails and telephone.
• Pre-completing forms/documentation for sending to clients.
• Maintenance of client records (on Xplan) to ensure client data is up to date. Completing client workflows and tasks in XPlan in line with company policy.
• Working in line with company compliance processes and documentation requirements.
• Working alongside the investment managers and their teams, coordinating annual reviews for joint investment management and financial planning clients
• Develop and maintain effective relationships with clients, colleagues and 3rd parties.

Knowledge, Skills and Experience

• Good attention to detail and strong organisation skills.
• Proactive and engaged.
• Excellent telephone manner, listens actively and questions to clarify own understanding.
• Prioritises and makes effective use of time, with flexibility to work in line with the changing needs of the team.
• Ability to work under pressure and meet deadlines.
• Strong team ethic. Works co-operatively and effectively with colleagues to complete tasks and achieve targets.
• Builds strong internal and external relationships.
• Treats others with courtesy and understanding, remains friendly and approachable.
• Experience using Microsoft Office.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values – those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus.

We’re a Level 1 Disability Confident employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via recruit@rathbones.com to let us know what adjustments you may need.