Suitability Administrator

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.

We’re proud to be one of the UK’s leading wealth managers, with over £109bn* in assets under management and 20+ offices across the UK and Channel Islands. We’re a FTSE 250 company with national reach and a local feel – and we’re growing.
*As of June 2025

Job Title:  Suitability Administrator

Department: Investment Risk

Location: Glasgow

Contract Type: 12 month fixed term contract

The Role

To provide a first-class Suitability service that is an organisational driving force that aids investment managers with their suitability workload, administration, advice, and training.

Outcomes of the Role

• Effectively analyse client financial background information and attitude to risk questionnaires as part of the Suitability/KYC regulations, highlighting any issues within the completed documentation. This could include unanswered questions, contradictory answers or areas that require further consideration.
• Responsible for managing the full suitability life cycle from onboarding to ongoing relationships. 
• Responsible for liaising with the relevant Investment Manager and their team to highlight these issues and drafting bespoke guidance for the IM and correspondence to clients.
• Essential to build good relationships with the Investment Managers and their teams so that we can provide them with the best service.
• Produce client facing reports on behalf of Investment Managers for their approval.
• Managing your own workload from start to finish with strong attention to detail and prioritisation skills.
• Working effectively in a team to ensure goals are achieved.
• Responsible for chasing outstanding client queries and managing pending cases.
• To assist in training and upskilling of team members.

Knowledge, Skills and Experience

• Excellent written and verbal communication skills.
• A high standard of English grammar, spelling and punctuation.
• Competent using a computer and software packages (MS Word, Excel, Outlook)
• Accuracy and attention to detail
• Efficient time management
• Ability to adapt to changes, work under pressure and prioritise workload.
• Willingness to be flexible and demonstrate initiative in decision making.
• Team player
• Understanding of the regulatory environment in which we operate.

Our offer to you

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%
• Private medical insurance – Individual on joining, family after 1 year’s service
• Life assurance  - 8 x salary
• Income protection – 75 % salary
• Company share scheme
• Discretionary bonus
• Flexible holidays – purchase up to 5 additional days
• Green Car Scheme
• Family friendly policies – enhanced family leave for parents & carers
• Study support – study days and funding for courses and qualifications
• Season travel ticket loans
• Volunteering days
• Gym discounts
• Other voluntary benefits you can choose to suit you 

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:

• Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
• Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause Matters@Rathbones’ and Armed Forces. 
• The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We’re a Level 2 Disability Confident Employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online.

If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at recruit@rathbones.com

Mission

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of.

Our values shape how we work:
- We aim high
- We get it done
- We show we care
- We do the right thing

These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don’t miss out.