Client Documentation Reviewer

Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients’ wealth.

Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK’s most responsible wealth manager.

We see it as our responsibility to invest for everyone’s tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly.

Job Title: Client Document Reviewer x 15

Department: Investment Risk

Location: Liverpool or Glasgow 

Contract Type:  12 month FTC

The Role

This is an exciting role based within Investment Risk to work with Investment Management Teams in the completion of Client Summaries at a standard level of quality. You will apply Rathbones’ suitability standards to support a high quality and quantity completion of client documents, focusing initially in completing About You Investment Mandates (AYIM). You will also be involved in managing essential suitability procedures including reviewing requests for extending suitability deadlines and helping Investment Management teams contact non-responding clients.

Outcomes of the Role

• Take ownership of writing the About Your Investment Mandates within the priorities and pace required.  You will be required to receive the client documentation to write the AYIM draft for the IM, identify gaps and report them to the IMs.

• Effectively managing multiple workstreams and prioritising different tasks according to the team’s needs.

• Maintain a high standard of checks in central processes such as Temporary Exception and Non-responding Client requests.

• Update all required reporting systems with the appropriate information.

• Support Investment Management teams to implement a strong suitability quality culture, offer help where appropriate and improve AYIM current standards.

• Collaborate with the Suitability Manager to address identified gaps in the process.

Knowledge, Skills and Experience

• Knowledge of Excel / Office suites.
• High standard writing skills.
• Ability to understand and articulate issues and concepts in simple language.
• Able to manage relationships and collaborate.
• Ability to take responsibility for their own activities.
• Ability to manage deadlines and change priorities quickly.
• Experience in Financial services preferred.
• Understanding the regulatory environment we are working in.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values – those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus.