Data Support Engineer

Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients’ wealth.

Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK’s most responsible wealth manager.

We see it as our responsibility to invest for everyone’s tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly.

Role Title:  Data Support Engineer

Department: Data

Location: London, Liverpool or Glasgow

Contract Type:  Permanent

The Role

Data Support Engineers work closely with change delivery colleagues to develop strategic data platforms and to support those platforms once operational. A balanced mix of development and support skills are used to assist us towards our strategic goals. This role is responsible for organisation of data assets, manipulation and linking of. Additional responsibilities are amongst MI systems, MuleSoft, Power Apps etc. to create business benefit.

Outcomes of the Role

• Collaborate with colleagues in the Group Data Office to support the organisation’s data strategy and enable business change through reliable data operations.
• Provide operational support for data platforms, with a focus on database management, SQL performance, and Snowflake administration.
• Contribute to project delivery including data pipeline deployments, platform upgrades, and service improvements.
• Support BAU activity through established ITIL processes, ensuring data platform stability and availability.
• Identify and implement opportunities for automation and continuous service improvement across data operations.
• Help define and maintain data operations standards and best practices for use across the wider business.

Knowledge, Skills and Experience

• Proven experience working with relational databases, ideally SQL Server and/or Snowflake.
• Strong SQL skills, including writing, optimizing, and troubleshooting queries and stored procedures.
• Familiarity with database concepts such as schemas, tables, views, indexes, and keys.
• Experience with Snowflake administration, including user roles, warehouse management, and data sharing.
• Ability to work autonomously and collaboratively within cross-functional teams.
• Skilled at balancing delivery with support needs, and comfortable working under pressure in a complex, regulated environment.
• Experience working within the ITIL framework (incident, request, change and problem management).
• Experience with SFTP and REST APIs for data integration and exchange.
• Exposure to cloud platforms such as AWS or Azure, particularly in relation to data services.
• Experience with shell scripting (e.g., PowerShell, Bash) for automation and operational tasks.
• Familiarity with business intelligence tools such as Power BI or Business Objects is a plus.
• Comfortable using the Office365 productivity stack in a modern workplace environment.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values – those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus.

We’re a Level 1 Disability Confident employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via recruit@rathbones.com to let us know what adjustments you may need.