Senior Administrator - Cash Receipts
Liverpool, GB, L3 1NW
At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.
We’re proud to be one of the UK’s leading wealth managers, with over £109bn* in assets under management and 20+ offices across the UK and Channel Islands. We’re a FTSE 250 company with national reach and a local feel – and we’re growing.
*As of June 2025
Job Title: Senoir Admin - Cash Receipts
Location: Liverpool
Contract Type: Perm
About the Role
We are looking for a highly organised and detail-focused individual to join our Operations team within Cash Receipts. You will play a key role in processing client payments and bank transactions, ensuring accuracy and supporting the smooth running of critical financial operations. The Cash Receipts team is responsible for processing all client receipts and custodian bank transactions, alongside the completion of external bank and internal nominal reconciliations.
Key Responsibilities / Outcomes of the Role
- Take accountability for managing and resolving complex administrative requests and activities within the team.
- Support the production of management information, including KPIs and KRIs relevant to your responsibilities, ensuring outputs are timely, accurate, and appropriate for senior committee reporting.
- Actively participate in the 4+1 Lean methodology habits to support a culture of continuous improvement.
- Contribute to continuous improvement initiatives, driving efficiencies and enhancing client and customer experience (CX/UX).
- Perform User Acceptance Testing (UAT) for new and existing IT systems to support change delivery.
- Deliver initial and ongoing training to team members, ensuring knowledge transfer and capability build.
- Maintain and update team procedures to accurately reflect current working practices.
- Identify, escalate, and support the resolution of any CASS-related risks or issues in a timely manner.
Knowledge & Experience
Essential:
- Minimum of 5 GCSEs (Grade A–C / 5–9), including Maths and English
- Experience working collaboratively within a team environment
- Strong organisational and time management skills
- High level of accuracy with strong attention to detail
- Ability to quickly learn and apply new processes and tasks
- Effective prioritisation skills with the ability to manage workloads under pressure and meet tight deadlines
- Strong written and verbal communication skills
- Proven problem-solving ability, with a practical approach to complex issues
- Good working knowledge of Microsoft Office
Desirable:
- Approximately 2 years’ experience within the wealth management sector or a similar financial services environment
Our offer to you
We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.
We offer a comprehensive remuneration package, which we review regularly, and benefits include:
- A company pension - 9% non-contributory or 10% if you contribute 5%
- Private medical insurance – Individual on joining, family after 1 year’s service
- Life assurance - 8 x salary
- Income protection – 75 % salary
- Company share scheme
- Discretionary bonus
- Flexible holidays – purchase up to 5 additional days
- Green Car Scheme
- Family friendly policies – enhanced family leave for parents & carers
- Study support – study days and funding for courses and qualifications
- Season travel ticket loans
- Volunteering days
- Gym discounts
- Other voluntary benefits you can choose to suit you
Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:
- Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
- Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause Matters@Rathbones’ and Armed Forces.
- The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.
Life at Rathbones
We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.
We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.
We’re a Disability Confident Employer (level 2) under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online, click here. If you require adjustments to apply for a role at Rathbones, please contact us via recruit@rathbones.com to let us know what adjustments you may need.
Mission
We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of.
Our values shape how we work:
- We aim high
- We get it done
- We show we care
- We do the right thing
These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.
We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don’t miss out.