Business Change Analyst

Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients’ wealth.

Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK’s most responsible wealth manager.

We see it as our responsibility to invest for everyone’s tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly.

Role Title: Business Change Analyst

Division: Front Office Delivery

Location: London or Liverpool

Contract: 9 month FTC/ Secondment

Working pattern: Hybrid

About the Role

This role will lead the extraction and documentation of business led change requirements, capturing and assessing the business and system impacts of the proposed changes in a structured way which will form the project/ programme. This role will also ensure that the relevant business areas impacted are ready for any changes and are effective in getting programmes live.

This is a high-profile project which is integral to the future of the business. This opportunity will provide great exposure to business-critical decisions and Senior decision makers.

What you’ll be responsible for

• Investigate operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes
• Analyses business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches
• Production of business requirements documents - identify all deliverables required to achieve the business objective/s to enable benefits to be delivered around client processes, services, people, data and technology
• Conduct business impact assessment to identify how the changes from the "as-is" processes, systems, and structures to the "to-be" processes, systems and structures impact specific organisations and roles
• Support and conduct meetings including minute taking and actions
• To assist with the day-to-day administration in support of business led change initiatives.
• Assist the Business Change Managers in maintaining project plans and road maps and review packs/ documents in PowerPoint.
• Manage meetings of the different parties to ensure that the optimum solutions for the business are achieved
• Produce, contribute to and validate project proposals, terms of references, business cases, business requirements, specification and scoping documents and other reports as required
• Co-ordinate, support and where identified, lead User Acceptance testing to include such specific tasks as test script preparation; maintaining defects log and testing schedules

About you

If you meet some of these criteria and are excited about the role, we encourage you to apply

• Experience of process mapping.
• Experience of Business Intelligence/ Data reporting solutions. 
• Production of Test Cases for UAT.
• Good understanding of project management methodologies with some experience of project planning and scheduling.
• Proven ability of supporting, organising workshops.
• Commercial and financial understanding.

Communication Skills

• Strong written skills required to produce analysis and design documentation, with the ability to explain complex scenarios in an easily understandable way.
• Verbal skills – ability to take complex scenarios and to break then down into easily understandable blocks.
• Ability to engage effectively with people from all areas and levels of the business and external 3rd parties

Negotiating Skills

• Demonstrate ability to secure approval for proposed course of action. Build support for proposals across a range of stakeholders and manage expectations.
• Actively manage the baseline of documents and the associated Change Control procedure.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values – those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus.

We’re a Level 1 Disability Confident employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you require adjustments to apply for a role at Rathbones, please contact us via recruit@rathbones.com to let us know what adjustments you may need.