Head of Commercial Learning

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.

We’re proud to be one of the UK’s leading wealth managers, with £113.6bn in assets under management (as of March 2026) and 20+ offices across the UK and Channel Islands. We’re a FTSE 250 company with national reach and a local feel – and we’re growing.

Role Title: Head of Commercial Learning

Division: Talent, Performance & Learning

Location: London

Contract: 12 months

Working pattern: Hybrid

About the Role

Lead the Commercial Learning strategy across Rathbones, translating business priorities into high-impact learning solutions that drive growth, client outcomes and capability development. Own the design and delivery of commercial, sales and business systems learning, ensuring alignment with the People Strategy and wider organisational goals

What you’ll be responsible for

Strategy & Leadership

• Define and deliver a business-led Commercial Learning strategy aligned to growth priorities
• Lead and develop a team delivering front office and business systems training
• Ensure learning priorities reflect evolving business needs and transformation programmes

Commercial & Sales Capability

• Lead development of commercial and sales learning (e.g. Rathbones Institute, Growth & Commercial Excellence)
• Partner with stakeholders to translate business needs into targeted learning interventions
• Build internal communities of best practice and enable ‘just in time’ learning support

Learning Delivery & Programmes

• Oversee consultancy, design, delivery and evaluation of all commercial learning initiatives
• Manage business-critical projects (e.g. Salesforce, Copilot, digital fluency)
• Ensure consistent, high-quality learning experiences across the organisation

Stakeholder & Supplier Management

• Build strong relationships across front office and senior stakeholders
• Manage external providers and identify innovative learning solutions

Governance & Impact

• Embed Consumer Duty principles in all learning activity
• Establish reporting and evaluation to evidence business impact
• Manage prioritisation of learning demand and project pipeline

About you

If you meet some of these criteria and are excited about the role, we encourage you to apply

• Deep understanding of commercial learning, sales capability and business development
• Strong leadership and team management capability
• Strategic thinking combined with operational delivery focus
• Stakeholder engagement and influence at senior level
• Knowledge of financial services (wealth/investment management)
• Understanding of digital learning, systems training (e.g. Salesforce) and learning technology
• Relevant Learning & Development qualification (e.g. CIPD) – preferred

Our offer to you

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%
• Private medical insurance – Individual on joining, family after 1 year’s service
• Life assurance  - 8 x salary
• Income protection – 75 % salary
• Company share scheme
• Discretionary bonus
• Flexible holidays – purchase up to 5 additional days
• Green Car Scheme
• Family friendly policies – enhanced family leave for parents & carers
• Study support – study days and funding for courses and qualifications
• Season travel ticket loans
• Volunteering days
• Gym discounts
• Other voluntary benefits you can choose to suit you 

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:

• Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
• Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause Matters@Rathbones’ and Armed Forces. 
• The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We’re a Disability Confident Employer (level 2) under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online, click here. If you require adjustments to apply for a role at Rathbones, please contact us via recruit@rathbones.com to let us know what adjustments you may need.

Mission

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of.

Our values shape how we work:
- We aim high
- We get it done
- We show we care
- We do the right thing

These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don’t miss out.