Proposition Lifecycle and Governance

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.

We’re proud to be one of the UK’s leading wealth managers, with over £109bn* in assets under management and 20+ offices across the UK and Channel Islands. We’re a FTSE 250 company with national reach and a local feel – and we’re growing.
*As of June 2025

Role Title: Proposition Lifecycle and Governance- Senior Manager

Division: Wealth Management Propositions and Client Care

Location: London

Contract: Permanent 

Working pattern: Hybrid

About the Role

In this role you will play a key role in ensuring that every proposition Rathbones offers delivers, sustains, and can clearly evidence good client outcomes throughout its lifecycle. You will be key to embedding the identification, prevention, monitoring, and remediation of foreseeable harm within proposition design and governance. This includes ensuring propositions are suitable for their defined target markets, represent fair value and support consumer understanding in line with consumer duty.

You will own the governance infrastructure that enables this: the frameworks, forums, documentation, metrics, and decision‑making cadences that ensure propositions are consistently well‑defined, properly challenged, and actively managed in the interests of clients.

What you’ll be responsible for

Proposition governance and outcomes‑based decision‑making

• Maintain and evolve the proposition governance framework so that good client outcomes and foreseeable harm are explicit decision criteria at every lifecycle gate.
• Own the forums, terms of reference, decision rights, escalation routes, and documentation standards that underpin proposition governance.
• Provide secretariat and, where appropriate, chairing support for proposition governance forums.
• Ensure governance decisions are evidence‑led, outcome‑focused, and consistently applied across the proposition set.

Lifecycle management with embedded harm prevention

• Operate the proposition lifecycle as an outcome‑focused process covering:
• New proposition development and approval.
• Material changes and re‑approvals.
• Periodic outcome‑based reviews.
• Controlled withdrawal where propositions no longer deliver good outcomes or present unacceptable harm.
• Ensure foreseeable harm is assessed at design stage and revisited whenever propositions, markets, or client behaviours change.

You will also:

• Own and operate the Rathbones’ fair value assessment programme for in‑scope propositions.
• Ensure every proposition has a clearly defined, evidenced target market.
• Define and operate proposition performance metrics and ensure insight from metrics informs governance decisions and lifecycle action.
• Maintain the proposition hub and library as the authoritative source of truth for proposition information.
• Act as the authoritative first‑line voice on proposition governance, client outcomes, and foreseeable harm across the Wealth division.

About you

If you meet some of these criteria and are excited about the role, we encourage you to apply

• Substantial experience in UK wealth management, advice, or asset management, with accountability for product/ proposition governance, lifecycle management, fair value, or Consumer Duty delivery.
• Practical experience of identifying, evidencing, and addressing foreseeable harm within product or proposition frameworks.
• A strong track record of building or operating governance infrastructure that drives real decisions and action.
• The judgement and credibility to operate confidently with senior stakeholders and to challenge constructively where outcomes are at risk.
• Excellent written communication skills, with the ability to produce clear, disciplined, regulator‑ready documentation.

Desirable

• Experience supporting regulatory engagement or thematic reviews relating to products, fair value, or Consumer Duty.
• Experience of remediation activity following poor outcomes or harm events.
• Familiarity with vulnerable customer considerations and accessibility in proposition design.

Our offer to you

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%
• Private medical insurance – Individual on joining, family after 1 year’s service
• Life assurance  - 8 x salary
• Income protection – 75 % salary
• Company share scheme
• Discretionary bonus
• Flexible holidays – purchase up to 5 additional days
• Green Car Scheme
• Family friendly policies – enhanced family leave for parents & carers
• Study support – study days and funding for courses and qualifications
• Season travel ticket loans
• Volunteering days
• Gym discounts
• Other voluntary benefits you can choose to suit you 

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:

• Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
• Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause Matters@Rathbones’ and Armed Forces. 
• The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We’re a Disability Confident Employer (level 2) under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online, click here. If you require adjustments to apply for a role at Rathbones, please contact us via recruit@rathbones.com to let us know what adjustments you may need.

Mission

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of.

Our values shape how we work:
- We aim high
- We get it done
- We show we care
- We do the right thing

These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don’t miss out.