Transfer Agency Analyst- Oversight & Control

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.

We’re proud to be one of the UK’s leading wealth managers, with over £109bn* in assets under management and 20+ offices across the UK and Channel Islands. We’re a FTSE 250 company with national reach and a local feel – and we’re growing.
*As of June 2025

Role Title: Transfer Agency Analyst Oversight & Control
Location: London
Contract: Permanent
Working pattern: Hybrid
 
About the Role
 The Transfer Agency Analyst - Oversight & Control role will be responsible for overseeing the operations of RAM’s appointed transfer agents. This role is integral to the smooth functioning of RAM and plays a key part in ensuring strong operational performance and ongoing regulatory compliance across all transfer agency activities.
The successful candidate will support and undertake oversight of RAM’s transfer agents - SS&C for the UK funds and HSBC Luxembourg for the SICAV range - ensuring that high standards of service, governance and control are consistently maintained.
The role also provides regulatory oversight of RAM’s critical outsourced providers, classified as Critical/Material under the FCA’s SYSC 8 outsourcing requirements for UK-authorised firms.

What you’ll be responsible for
•    Assist in the day-to-day management and oversight of activities outsourced to SS&C and HSBC. 
•    Maintain a robust monitoring schedule.
•    Ensure oversight is evidenced to allow regulatory checks.
•    Conduct due diligence during visits to key suppliers.
•    Attend regular calls with outsourcers to monitor KPIs and develop working relationships.
•    Ensure Service Level Agreements (SLA) are robust and up to date.
•    Maintain the breach register, including logging, challenging and reporting to Trustee/Depositary. Produce MI and trend analysis.
•    Error analysis and implementation of corrective actions.
•    Attend project calls and assist the Transfer Agency Oversight & Control Manager with maintaining project documentation.
•    Prepare reports for quarterly meetings of the Outsourcing Governance Committee.
•    Monitoring of FCA and CSSF regulations; where required ensure controls are implemented.
•    Liaise with external auditors.
•    Prepare minutes for committees and project meetings as required.
•    Assist with rebate and commission payments.
•    Oversight of regulatory reporting, including FCA, HMRC.
•    Attestations and control mapping in Ruleguard.
•    Identifying and delivering service enhancements.
•    Invoice processing, cost analysis.
•    Contribute to continuous improvements towards Investor servicing.
•    Periodically attend industry seminars and user groups to keep up to date with regulations and industry developments.
•    Maintain RAMs restricted share classes framework from a TA perspective.
 
About you
If you meet some of this criteria and are excited about the role, we encourage you to apply

•    Educated to at least A level or equivalent with good GCSE Maths and English.
•    Minimum 2 to 3 years’ experience in a role within the Asset Management industry.
•    Understanding of outsourced transfer agent operating model.
•    Understanding of the regulatory environment and how that applies that to this role.
•    Understanding of UCITS, NURS, CAIF and SICAV fund structures.
•    Logical thinker, able to work through complex problems.
•    Ability to manage multiple workflows.
•    Strong professional relationships with internal and external industry colleagues.
•    Comfortable collaborating with internal teams such as Product, AML, and Compliance.
•    Excellent communication and relationship building skills .
•    Proactive approach to continuous process improvements.
•    Intermediate Word and Excel skills required, experience using Excel functions such as VLookup.
•    Experience at working on projects.
•    Must enjoy working in a small team.
•    Must have attention to detail and eye for accuracy.
•    Good organisational and time management skills.
•    A flexible approach will be required and there may be a need to work late from time to time.

Our offer to you

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%
• Private medical insurance – Individual on joining, family after 1 year’s service
• Life assurance  - 8 x salary
• Income protection – 75 % salary
• Company share scheme
• Discretionary bonus
• Flexible holidays – purchase up to 5 additional days
• Green Car Scheme
• Family friendly policies – enhanced family leave for parents & carers
• Study support – study days and funding for courses and qualifications
• Season travel ticket loans
• Volunteering days
• Gym discounts
• Other voluntary benefits you can choose to suit you 

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:

• Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
• Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause Matters@Rathbones’ and Armed Forces. 
• The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We’re a Level 2 Disability Confident Employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online.

If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at recruit@rathbones.com

Mission

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of.

Our values shape how we work:
- We aim high
- We get it done
- We show we care
- We do the right thing

These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.

We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don’t miss out.