UX/UI Designer

Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients’ wealth.

Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK’s most responsible wealth manager.

We see it as our responsibility to invest for everyone’s tomorrow. That means doing the right thing for our clients and for others too. Keeping the future in mind when we make decisions today. Looking beyond the short term for the most sustainable outcome. This is how we build enduring value for our clients, make a wider contribution to society and create a lasting legacy. Thinking, acting and investing responsibly.

Job Title: UK / UI Designer

Department: Client Office

Location: London

Contract Type: Permanent

Reporting to: Avery Hennings

The Role

A key member of the Brand Strategy team, developing high quality UX / UI solutions that enable client interactions, drive funnel conversion – and critically – contribute towards a brilliantly simple digital experience that drives Rathbones brand image / equity in key areas, creating a standout, awardable brand experience.

Outcomes of the Role

• Part of a wider Brand and Digital services team that ultimately have the job of translating the brand expression into digital and collateral experience touchpoints, in such as way as to drive conversion.
• Reporting into the Brand Strategy Senior Manager and working alongside the senior UX/UI developer, you will be given ownership of project workstreams 
• Within these you will be responsible for translating a new Visual ID (due 2025) and brand positioning into exceptional UX/UI across a new website experience and other key client and prospect touchpoints. 
• Working collaboratively with creative services (largely offline) and the digital team (website product owners and digital specialists) to ensure that we enable constant improvement in the experience.
• This will require activities such as analysis of data sets, user testing, prototype and/or wireframe and design development – as well as complex stakeholder understanding and management – as well as the skills to compile business cases and sell-in your creative output internally.

Knowledge, Skills and Experience

• User-centric design
• Advanced level of prowess with Figma and Adobe Creative cloud
• Experience using design systems and CMS (preferably Drupal) and email tools in the effective production of components and pages including understanding of responsive design.
• Experience in data analytics – including GA and SEO – to drive insight and recommendations
• Able to create business cases / rationales relating to recommendations for change
• Ability to work within complex stakeholder systems and filter / prioritise business priorities
• Process driven with attention to detail
• Minimum 2 years in a UX/UIdesign role, ideally in a creative agency or a client side creative services team
• Demonstrable experience of using research and testing insights to reach great solutions for users and the businesses.
• Agency experience preferred
• A portfolio of evidenced CX transformation with business impact
• Evidence of brand transformation as applied to experience design.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values – those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus.